Today's managers have a wealth of business books, tools and guides available to them. This one stands out for several important reasons: (1) it is based on many years of actual experience; (2) it includes numerous practical, easily applicable tools that can produce clear, actionable results; and (3) it provides ways to remediate problems the tools diagnose. An asset for both management consultants and their clients
This book consolidates the authors’ many years of consulting experience to provide an excellent blueprint for improving the governance of public sector and non-profit organizations
The ideas, concepts and tools in this book facilitate streamlined, accountable and productive decision making. It eliminates dysfunctional public sector governance practices that are personalized, non-transparent and inefficient
This is an important and useful work for those committed to a rational decision making process. The governance principles enunciated and the analytical tools provided are at the centre of an explicit process that will not only result in better decision making but will also produce a paper trail demonstrating the path leading to the decision(s)
The 3P Approach balances the interests of multiple participants in the public organization (management, employees, clients and other parties) by winning their commitment, while staying aligned with the overall strategic direction and within fiscal constraints
The 3P Approach enables the same rigour and discipline to be applied to public funding as most private citizens use for their personal finances.
A model to understand the five components of governance: principles, structure, process, evaluation criteria and inclusion/exclusion criteria. Using these components you will come to understand the dynamics of organizational decision making as it applies to any public or not-for-profit organization.
Diagnostic tools: We call these ‘windows.’ Each window is used to diagnose the issues within each of these five governance components that can lead to ineffective governance practices. With these tools, you will recognize and learn from failed governance practices. By recognizing them, you can also correct them with all the attendant benefits. The demonstrated results of effective governance will only reinforce continued success and lead to continued organizational and public acclaim.